Success Story

Global Call Center Eliminates Dropped Calls with FatPipe Solution

Download
Share This Content

Global Call Center business with 75,000 agents uses Fatpipe solution to solve a problem with calls being dropped due to network disruptions.   Using Fatpipe, the MPLS connections were combined into one high speed Ethernet connection across the globe, providing the business with constant connection to the client database and no disruptions due to calls being disconnected.

Keywords

Always Up, Call Agents, call center, Combine Data Links, Mpls, SD-WAN, Unified Communications, Voip